Monday, June 18th, 1-2:30 pm – North Beach Library. 850 Columbus Street
Patient Advocacy, Difficult Medical Decisions, Advance Care Planning:
WHAT DO PATIENT ADVOCATES DO, and WHEN MIGHT I NEED ONE?
Learn more in this special presentation by Dr. Jennifer Brokaw, a nationally recognized expert in difficult medical decisions and advance care planning.
Patient advocates are the Horse Whisperers of modern healthcare. Patient advocates have to be compassionate and extremely knowledgeable about the healthcare process. They work with patients to help them navigate the confusing and murky waters of healthcare, from insurance, to costs for procedures and much more. Patient advocates meet one-on-one with patients, helping them understand procedures, connect with doctors and specialists, looking at options for treatment, financial responsibilities and more.
A Patient Advocate will be skilled at:
- Compassion: Patient advocates work with people in pain or trauma who are scared and may have a lot of questions. Being understanding of their needs is useful.
- Patience: Patient advocates will work with people who want answers immediately, or have to deal with slow-moving and confusing health care procedures. Staying cool in stressful situations is important.
- Communication: Patient advocates need to be able to listen to patients and understand what they need, listen and communicate with insurance providers, doctors, nurses and specialists, and relay this information back to their clients.
- Attention to Detail: Understanding the complex nature of healthcare will require attention to detail to ensure that patients get the proper care.
Helpful resource information provided by the North Beach Library.
Brought to you by www.NEXTVillageSF.org and North Beach Library
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